Our booking terms & conditions
Program terms and conditions
Registration and Payment
Dr Nashater Deu Solheim would appreciate receiving registrations by and full payment thereof, 10 days ahead of the start of the agreed program. Registrations can be made online at www.nashaterdeusolheim.com . Registrations are confirmed upon receipt of full payment of fees. In the meantime, an Acknowledgment of Reservations will be issued via email and upon receipt of the non-refundable fee. Once full payment is received, an email will be issued confirming the registrant’s place on the program.
Programs are offered either online or in physical locations by agreement with Dr Nashater Deu Solheim. Please note we do not arrange travel or hotel accommodations if required. Travel and accommodation expenses are covered at their own cost for the participant or their organization. Should Dr Solheim be required to travel to a physical location by mutual agreement, then the participant or organization is liable for those travel and accommodation costs. This will all be outlined in a contract of agreement of service before any payment or work is planned or undertaken.
Program Fees
A non-refundable and full payment for the selected program is required to secure a booking. Full payment of related fees are due and payable in USD (unless otherwise stated) normally online with a credit card or within 10 business days of receipt of invoice, and no later than 15 business days before the first day of the session. For registrations submitted less than 15 business days before the session, full payment of fees is due immediately, otherwise, a place on the program cannot be guaranteed. Please contact us by mail in writing if you cannot meet the payment requirements as registrations are automatically canceled when payment is not received.
Program fees do not include evening meals or living costs, the cost of hardware such as computers, microphones, or web cameras. Participants are responsible for providing and testing their own hardware and internet connection before the session.
Note: Where applicable due to government regulations, Value Added Tax (VAT or MVA in Norway) will be added to the total program fees. Pricing is subject to change without notice. See the website for current pricing and availability.
Program Requirements & Specifications
Technology Requirements
Participants may need a computer, telephone, and internet connection to enjoy a fully interactive learning experience through online programs.
Prohibitions
The use of any recording device (audio or video) by participants during a program or individual session is strictly prohibited. The unauthorized use of a recording device during a session shall be grounds to remove the participant and confiscate or destroy the related recording. No portion of any session may be recorded digitally, on film, video tape, audio tape or other recording device or be reproduced photographically or by any sight or sound device. All materials used in coaching presentations are the sole property of Dr Nashater Deu Solheim and her related companies.
Cancellations, Refunds, Transfers, Substitutions
A minimum of 15 days notice is required to cancel the enrolment otherwise the full program fee is forfeited, or remains due if not already paid.
No substitutions or transfers of named participants or coachees are allowed to another person or entity. The coaching service provided is between the contracted coachee and Dr Nashater Deu Solheim. Gift vouchers may be purchased for a friend. Please contact Dr Nashater Deu Solheim by mail for further details and pre-paid gift vouchers.
We reserve the right to cancel any session at any time without giving a reason although we will seek to ensure that reason is communicated in writing wherever possible and an opportunity to reschedule the appointment is given to the participant. Keep our cancellation policy in mind when making travel arrangements (airline tickets, hotel reservations, etc.), as we cannot be responsible for any fees charged for canceling or changing your travel and accommodation arrangements.
Disclaimer
Progressing Minds and Nashater Deu Solheim may use participant contact information (mail, email, telephone) for the following limited purposes: (i) to provide updated class information, (ii) to request your help in evaluating Progressing Minds programs and materials, and (iii) to provide information concerning future program offerings.
Who Will Contact You
You may receive email from the following addresses at Progressing Minds: nashater@progressingminds.com, post@progressingminds.com, enquiries@progressingminds.com, promotions@progressingminds.com, booking@progressingminds.com.